Who we are
App: Aleabe on google play
What personal data we collect and why we collect it
We collect your data only to process your order, to follow up on a submitted contact form and to send newsletters when you have subscribed.
The data we collect:
- First name, last name and nickname
- Email address
- Phone number
- Biografical info *
- Profile picture *
- Company info*
- Time and date of your access
- IP address
- Operating system
- browser type
*data not obligatory for processing orders, sending contact form or submit to the newsletter.
Geolocation, based on IP address, is used to set the website and app to your currency, payment and shipping options.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
We will not share your data to any other company with the exception of our payment service providers when you checkout.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Inactive accounts: 1 year
- Pending orders: 1 month
- Failed orders: 1 month
- Cancelled orders: 1 months
- Completed orders: 2 years
Right to Access
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Data protection has our highest priority. We have technical and organizational measures in place to secure your data.
Data breach procedure
In case of a data breach we will notify the involved clients. The passwords for these accounts will be reset.